A motivated team is a productive team

A motivated team is a productive team

Dear readers,

This week’s blog post is – again – another letter from me. As we take the first steps into this new adventure, I am very excited to share with you what we are doing as a team to ensure we achieve our true potential to serve you like no other brokerage. When I decided it was time for The Costa Group Mortgages to be independently owned and operated, I began working immediately in ways to continue building a strong team. Deep in my heart I know this is the way to great success. No matter how smart, talented, driven, or passionate one is, success depends on the ability to build and inspire a team. By doing that, you are also laying the foundation for your clients to trust you and your work. 

Our weeks always begin with a motivational session. Where most companies have Monday morning meetings to discuss projects, we choose to have a “get-together” before we meet to discuss our agendas. Why do I do this? Well, this meeting allows us to create an environment where we can discuss our feelings, where we can eliminate dissatisfactions (if there are any) and create satisfactions, and where we come together to understand each other and listen to one another.  Motivated people have a positive outlook, they’re excited about what they’re doing, and so, they will invest their time and expertise in something that is truly worthwhile. That something is finding for each one of our clients the best mortgage possible, while removing from the client all the stress and worries that naturally come with the home buying process. 

So, how does our team get motivated? Besides our Monday morning motivational sessions, we create Lunch & Learn opportunities and training sessions. Now, we would like to motivate you in trusting our services. You are not just a client: you are family. You are part of our team. Your success is our success. Your happiness is our happiness. 

Hope to see you soon.

Carmen Costa